Frequently Asked Questions
Q. What does unmetered mean?
A. "Unmetered" bandwidth means that each server is connected at full duplex 100Mbps / 1000Mbps. You may use all of your connection all of the time with no limitations or overages.
Q. Are your servers managed?
A. All of our services are self-managed or "unmanaged". We provide the server, bandwidth, and hardware support only.
Q. Is your bandwidth shared?
A. Never! All of our servers are fully dedicated unmetered. You have access to the full amount of bandwidth 100% of the time, and you will not share a connection with any other customer or server.
Q. Can you provide metered servers for me?
A. At this time we only provide "unmetered" servers, and we do not currently have any plans to offer metered bandwidth services.
Q. Do you offer custom discounts or reseller accounts?
A. At this time all of our servers are already discounted to the lowest possible price. We offer each and every customer our best pricing up front to save time and resources. There is no need for a reseller account, as our prices are already extremely competitive.
Q. Can I buy extra IP's or unbranded IP's?
A. We offer additional IP space to our customers with proper justification. Our pricing can be found directly in our order forms. We do not offer unbranded IP's.
Q. Do you offer KVM services?
A. Most servers come with IPMI capability built in. Make sure to confirm with sales before ordering if you require IPMI or KVM capabilities.